*Shipping times may vary during high volume order periods

FOR ON-LINE FREE SHIPPING PROMOTIONS

Disclaimer: Customers are responsible for all shipping charges for any returned products under the FREE SHIPPING promotion. Solutions can arrange for any products to be picked up from customers, any corresponding return shipment fees will be deducted from the amounts refundable. Customers also have the option to ship products back to Solutions after receiving an authorization using their preferred courier, however, charges must be PREPAID, otherwise returns will not be accepted.

ORDER TRACKING TIPS & CONSIDERATIONS

If your order has not shipped after three business days, you will receive an email notifying you.  Some reasons for the delay could include the following:

• We are experiencing higher order volume during this time
• Item(s) in your order may be on backorder in the next 72 hours
• Item(s) in your order may be out of stock due to high demand
• Shipping address outside of the continental United States
• A payment issue may have occurred while placing the order

If you need further assistance, please chat or contact us at 800-982-9337, and we are happy to assist.

If your order ships with FedEx, feel free to set your delivery preferences with FedEx via the FedEx Delivery Manager.  This free service provided by FedEx allows customers to receive alerts, provide delivery instructions, require a signature, or request packages to be held at a FedEx facility (Including Walgreens).